How to Get Accident Report Online in Qatar

If you're dealing with insurance paperwork, a court claim, or just need a copy for your own records, knowing how to get an accident report online in Qatar saves you a trip to the General Directorate of Traffic. The Ministry of Interior (MOI) runs the service through the Metrash2 app and the MOI portal, and it works for most minor accidents already logged by police.

Quick answer

You can request a traffic accident report online in Qatar through the Metrash2 mobile app or the MOI e-services portal (portal.moi.gov.qa), under Traffic Services → Traffic Accident Report. You'll need your Qatar ID, the vehicle plate number, and the accident reference if you have it. The fee is QAR 20 per report, paid by debit/credit card. Reports are usually available within 24-72 hours of the police filing the incident. For serious or injury accidents, the report may only be released after the investigation closes.

Using Metrash2 to pull the report

Metrash2 is the fastest route. Open the app, log in with your QID and password (or Nafath/UAEPass-style biometric if enrolled), then go to Traffic Services. Tap Traffic Accident Report, enter the accident number or search by vehicle plate, pay the QAR 20 fee, and the PDF lands in your downloads.

A few things that trip people up:

• The report only appears once the attending officer has closed the file in the MOI system. If you pulled over 20 minutes ago, don't expect it to be live yet.
• The vehicle must be registered under your QID, or you need the owner's authorisation. Rental cars go through the rental company, not you.
• Minor "green form" settlements between drivers (no police called) won't exist in the system. There's nothing to download because nothing was filed.

If the search returns nothing after 72 hours, call the Traffic Department on 2347444 with your accident reference before assuming the system is broken.

Using the MOI portal (web)

If you prefer a desktop, go to portal.moi.gov.qa, log in with your QID credentials, and follow E-Services → Traffic → Accident Report Enquiry. The flow mirrors Metrash2. Same QAR 20 fee, same PDF output, same waiting window.

The portal is useful when you need to forward the file straight to an insurer or lawyer — easier to attach from a laptop than from a phone. The downloaded PDF carries an MOI digital stamp and QR code, which insurers in Qatar accept as the original. You shouldn't need a printed, stamped hard copy for standard motor claims under the compulsory insurance regime governed by Law No. 13 of 2008 on motor vehicle insurance.

Honestly, most people get this wrong: they queue at the Traffic Department for a paper copy their insurer never asked for.

When the online report isn't available

Some accidents won't show up online, and this is where the system frustrates people. Expect delays or a blocked download if:

• There are injuries or a fatality — the file stays sealed until the Public Prosecution investigation concludes. You'll need to request the report in person at the relevant Traffic Department, often with a lawyer's authorisation.
• The accident involves a criminal element (DUI, hit and run, reckless driving under the Traffic Law, Law No. 19 of 2007 and its amendments).
• You're a third party (passenger, pedestrian) without the vehicle registered to you — you'll need a tasreeh (official permission) from the Traffic Department or a court order.
• The report was filed under a different QID than yours in a shared-vehicle situation.

For these cases, visit the Madinat Khalifa Traffic Department or the nearest regional traffic station with your QID, a copy of the police reference, and if applicable, a power of attorney. Expect a 1-2 week turnaround for sealed files.

Watch out: Insurance claims under standard motor policies in Qatar typically must be filed within 7 days of the accident. Don't wait two weeks for a perfect PDF — notify your insurer immediately with whatever reference you have, and send the full report when it drops.

What the report contains and who needs it

A Qatar traffic accident report (taqrir hadith muroor) includes the date, time, and location of the incident, both drivers' QIDs and licence numbers, vehicle details, a diagram of the collision, the officer's fault determination (percentage split or sole-fault party), and any fines issued. This is the document your insurer uses to process the claim, and the one a court will rely on in any civil dispute under the Civil Code (Law No. 22 of 2004).

Keep the PDF for at least three years. The statute of limitations for civil tort claims arising from traffic accidents in Qatar is generally three years from the date you knew of the damage and the responsible party, though insurance claim windows under your policy are much shorter.

If the fault determination looks wrong, you can file an objection with the Traffic Department within 15 days of the report being issued. After that window closes, you're arguing uphill.

For related procedures, see our guides on traffic fines and penalties in Qatar and broader vehicle and licensing questions.